https://jobs.co.uk/job/telesales-amp-customer-service-advisor-lwc-drinks--24337a0b-44af-431a-bb8d-42b7602572ab RSS feed for Telesales & Customer Service Advisor at LWC Drinks. en-gb Wed, 19 Aug 2026 20:08:40 GMT https://jobs.co.uk/job/telesales-amp-customer-service-advisor-lwc-drinks--24337a0b-44af-431a-bb8d-42b7602572ab https://jobs.co.uk/job/telesales-amp-customer-service-advisor-lwc-drinks--24337a0b-44af-431a-bb8d-42b7602572ab Tue, 18 Aug 2026 23:00:00 GMT Location: Hampshire | Salary: £12.71/hour | Type: Permanent | Job Title: Telesales & Customer Service Advisor Reports to: Office Manager Depot: LWC Andover Overview: To complete a daily outbound diary, building relationships with customers, whilst working on retaining existing accounts, reporting technical faults on behalf of customers, upselling certain products and introducing new lines. Taking a high volume of incoming calls, which include customer complaints, queries, orders, etc, contacting potential customers, order processing and arranging deliveries. Main Duties: • To ensure high standards of customer service, taking and inputting orders efficiently and accurately. • Have the ability to convert Incoming calls to Planned Out-Bound calls. • To have a clear and personable telephone manner. • Take ownership of solving customer issues through proactive customer service. • To promote the sale of LWC Drinks' own-brand products. • To retain strong relationships with account managers, helping them acquire new business and assisting with their administrative needs. • Building relationships with weekly telesales customers, being a regular point of contact. • To promote our promotional brochure and upsell specific drives. • Understanding the ... Permanent