https://jobs.co.uk/job/telephone-support-person-gi-group--9225fcc6-d8f1-4fc3-956c-074e1cf26e78 RSS feed for Telephone Support Person at Gi Group. en-gb Sun, 13 Sep 2026 04:34:01 GMT https://jobs.co.uk/job/telephone-support-person-gi-group--9225fcc6-d8f1-4fc3-956c-074e1cf26e78 https://jobs.co.uk/job/telephone-support-person-gi-group--9225fcc6-d8f1-4fc3-956c-074e1cf26e78 Thu, 10 Sep 2026 23:00:00 GMT Location: Old Basing | Salary: £30000 - £35000/annum 33 days holiday inc bank holiday | Type: Permanent | Telephone Support Person Salary: -30,00035,000 per year Hours: 8:30am-5:00pm (Mon-Thurs), 8:30am-4:00pm (Fri) Job Type: Full-time, Permanent Location: Basingstoke (office based) About the role We''re looking for a Telephone Support Person to provide first-line telephone and email technical support across a full range of products. Support requests will include identifying spare parts/part numbers, advising on product selection, providing technical guidance, and supporting fault finding. This is an office-based role in Basingstoke and would suit someone with experience providing telephone support within a technical or mechanical environment. Benefits Competitive salary -30,00035,000 Early finish on Fridays (4:00pm) 33 days holiday inclusive of bank holidays Pension contribution from Day 1 Opportunity to join Medi Cash scheme from Day 1 Free onsite parking Key responsibilities Answer technical help-line and priority-line calls, providing clear technical advice and resolving queries effectively Prioritise support to account holders over non-account holders and end users Ensure all email enquiries and call-backs are handled efficiently Assist in ... Permanent