https://jobs.co.uk/job/telephone-handler-healthcare-ft-recruitment--57606c39-b996-4c8e-8d34-ec2fb87f8d29 RSS feed for Telephone Handler - Healthcare at FT Recruitment. en-gb Fri, 09 Oct 2026 19:28:22 GMT https://jobs.co.uk/job/telephone-handler-healthcare-ft-recruitment--57606c39-b996-4c8e-8d34-ec2fb87f8d29 https://jobs.co.uk/job/telephone-handler-healthcare-ft-recruitment--57606c39-b996-4c8e-8d34-ec2fb87f8d29 Wed, 07 Oct 2026 23:00:00 GMT Location: Sandwell | Salary: £12.71 - £13.26/annum | Type: Temporary | FT Recruitment are recruiting on behalf of our brand new client based in Smethwick, We are looking for an individual who has experience within the Customer Service sector for the healthcare industry.- Your role will entail: - Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner. - Taking calls from customers who may be missing/chasing healthcare products etc. - Handle a high volume of incoming calls and emails from customers, addressing their questions, concerns, and requests. - Accurately enter customer information and update records in the company database. - Collaborate with other team members to ensure customer satisfaction and achieve department goals. - Maintain a thorough understanding of company products, services, and policies to effectively assist customers. - Follow established procedures for handling customer complaints and escalating issues when necessary. - Provide product recommendations and assist with order placement or modifications. - Process returns, exchanges, and refunds according to company policies. what we are looking for: - Previous experience in a customer service role or... Temporary