Telecoms Administrator

We are currently recruiting a Telecoms Administrator to join our friendly Head Office team in Stockport. This is a busy and responsible role, ideal for someone with an organised approach to problem-solving who can provide great customer service. You will coordinate the purchasing and management of telecoms for the organisation, including mobiles, landlines and broadband. This will require a confident individual who is proactive in identifying and following up faults, user problems and billing issues. You will be accountable for your own caseload whist working flexibly as part of a wider team. In addition, you will provide first-line support for basic IT and connectivity issues. This will include setting up and maintaining networked printers, troubleshooting Wi-Fi and connectivity problems, and liaising with external suppliers or internal teams where required to ensure issues are resolved efficiently. Prior experience in a customer service, administrative or person-facing role is essential. This is an ideal position for a trainee, graduate or telecoms engineer with a genuine interest in telecommunications. You will have the ability to input data accurately and maintain up to date records. A good standard of numeracy and literacy is required and you must be competent in IT, including excel and maintaining a database. If you want to find out more about the role please contact Laura Tebble by emailing . Benefits of working with Creative Support: Supportive work ..... full job details .....