Technology Support Manager E

Service Transition ManagerLocation: Leeds, Wellington Place / EdinburghContract: 12 monthsDay Rate: Max 625 per day Via UmbrellaHybrid 2 days in office per week required Are you an experienced Service Transition Manager with a passion for ensuring new services are delivered seamlessly into live environments? We are looking for someone who can bridge the gap between technical delivery and operational support, ensuring every service is robust, scalable, and ready from day one.What you will be doingLeading the onboarding and migration of new technologies and servicesDriving User Acceptance Testing (UAT) and ensuring operational readinessCollaborating with engineering, support, and operations teams to embed support modelsBuilding processes that improve long-term service health and user experienceWhat we are looking forStrong experience with ServiceNow (ITSM, CMDB, Change/Release Management)Solid knowledge of Microsoft 365 (Exchange Online, SharePoint, Teams, Intune)Good understanding of ITIL v4 principles and service lifecycleProven track record in service transition planning and executionExcellent communication, stakeholder management, and problem-solving skillsNice to haveITIL v4 Foundation certification (or higher)Experience with automation tools (PowerShell, Logic Apps)If you are detail-oriented, thrive in fast-paced environments, and enjoy working across technical and business teams to deliver real impact, we would love to hear from you.Apply now to be considered for this ..... full job details .....