https://jobs.co.uk/job/technology-service-team-leader-pontoon--fdbe2339-3c4e-4f3e-bd2b-ed38a620d5a9 RSS feed for Technology Service Team Leader at Pontoon. en-gb Wed, 24 Jun 2026 03:12:50 GMT https://jobs.co.uk/job/technology-service-team-leader-pontoon--fdbe2339-3c4e-4f3e-bd2b-ed38a620d5a9 https://jobs.co.uk/job/technology-service-team-leader-pontoon--fdbe2339-3c4e-4f3e-bd2b-ed38a620d5a9 Tue, 23 Jun 2026 11:51:18 GMT Location: Birmingham | Salary: 50000.00-50000.00 Annual | Type: Contract | Technology Service Operations Team LeadBirmingham | 6-Month Contract (Potential Extension) | Full-Time | Onsite (5 Days per Week)Salary: Circa £50,000 per annumAre you a technically strong IT support professional with leadership experience and a passion for delivering exceptional customer service?We''re recruiting for an experienced Technology Service Operations Team Lead to join a large, enterprise-scale organisation supporting tens of thousands of users across multiple UK locations. This is an excellent opportunity for someone who enjoys a hands-on role, combining technical support expertise with team leadership responsibilities.The RoleAs a Team Lead within the Technology Service Operations function, you will be responsible for delivering a first-class face-to-face IT support experience while leading and mentoring a small team of technical support professionals.Working within a highly visible technology hub environment, you''ll act as a technical escalation point, drive service excellence, and help ensure colleagues receive timely and effective technology support.Key ResponsibilitiesLead and support a team of IT support professionals, providing coaching and day-to-day guidance.D... Contract