https://jobs.co.uk/job/technology-service-team-leader-pontoon--40234c20-7db8-470c-ae15-42f8473fa2d5 RSS feed for Technology Service Team Leader at Pontoon. en-gb Thu, 08 Oct 2026 23:17:22 GMT https://jobs.co.uk/job/technology-service-team-leader-pontoon--40234c20-7db8-470c-ae15-42f8473fa2d5 https://jobs.co.uk/job/technology-service-team-leader-pontoon--40234c20-7db8-470c-ae15-42f8473fa2d5 Thu, 08 Oct 2026 11:56:58 GMT Location: Birmingham | Salary: 50000.00-50000.00 Annual | Type: Permanent | Technology Service Operations Team Lead Birmingham 6-Month Contract (Potential Extension) Full-Time Onsite (5 Days per Week) Salary: Circa £50,000 per annum Are you a technically strong IT support professional with leadership experience and a passion for delivering exceptional customer service? We''re recruiting for an experienced Technology Service Operations Team Lead to join a large, enterprise-scale organisation supporting tens of thousands of users across multiple UK locations. This is an excellent opportunity for someone who enjoys a hands-on role, combining technical support expertise with team leadership responsibilities. The Role As a Team Lead within the Technology Service Operations function, you will be responsible for delivering a first-class face-to-face IT support experience while leading and mentoring a small team of technical support professionals. Working within a highly visible technology hub environment, you''ll act as a technical escalation point, drive service excellence, and help ensure colleagues receive timely and effective technology support. Key Responsibilities Lead and support a team of IT support professionals, providing coaching and day-to-day guidan... Permanent