Technology Delivery Specialist

The key purpose of the role of Technology and Data Co-ordinator will be to provide Benefits Technology and Data Processing support services to our glo portfolio of clients whilst also taking a lead role in the delivery of our smaller proposition for a portfolio of clients, and to assist with the co-ordination of client work in an accurate and timely manner.What you''ll be doing:

Responsible for the day-to-day support and delivery of our technology portals to allocated clients including the portal renewals and general requirementsManage the launch of new clients and changes outside of a project. Ensure relevant project documentation is completedResponsible for regular and ad hoc updates required for clients using benefit platformsSupport Consultants and the benefits support team with technology services and the processing of data on our benefit platforms in line with internal processesTaking a lead role in launching glo Save and Inform clients that do not have a Consultant assignedBuild effective relationships with clients and providers through a thorough knowledge of their schemes and regular written and verbal communicationProvide proactive support for ongoing client services and project-based workProvide support to advisers and the client facing team with meeting and report preparation, obtaining and checking statistics in line with compliance requirementsManagement of workflow within agreed internal service level agreements and processesProvide ad hoc support to day-to-day technology client queries, resolving or escalating as necessaryProduce work to a high level of quality and accuracyAccurate completion of internal systems and databases to ensure maintenance of client records in line with compliance requirementsEnsure knowledge share of clients to specific team members to allow for cover during holiday and absenceSupport the development of internal best practice and continuous improvementDevelop knowledge of wider employee benefits products and the market including internal and external training and, where agreed, qualificationsWhat we''re looking for (Essential):

Experience in the Employee Benefits industry / experience of dealing with Employee BenefitsExperience dealing with excel spreadsheets, formulas and the processing of dataThe candidate should be highly organised with strong administrative skills, an ability to prioritise own workloads and work to deadlines and an eye for detail.Ability to produce work of high accuracy and quality.IT Literate - MS Word, Excel, Powerpoint, Outlook and TeamsA strong team playerPositive can-do attitudeCommitted to learning and developmentWhat we''re looking for (Desirable):

Prince2 or equivalentKnowledge of employee benefits and how they operate including health, risk and voluntaryUnderstanding of salary sacrificeEmployee Benefits based Technology experience – working with Flexible Benefits PlatformsWhy Join Us?

Competitive salary and benefits packageFlexible working and holiday optionsPension, enhanced parental leave, and life insuranceDiscounts on technology, travel, and leisureLearning and development opportunitiesVolunteering and charity support daysJoin a company that values innovation, growth, and its people. Apply now to take the next step in your ..... full job details .....