Technician 2

Join a leading independent technology and services provider as an IT Support Technician!Job Overview: Provide onsite Technical Support within a Wintel environment, delivering deskside support, hardware break-fix, stock management, device builds, and troubleshooting for laptops, desktops, and mobile devices. The role requires strong customer service skills, the ability to work independently, and eligibility for SC Clearance.Location: Bristol BS34 7QSContract: 17 Aug - 31 Dec 2026Pay Rate: An hourly rate, in-scope IR35, of £14.90 PAYE) OR £19.34 per hour (via a Hays approved umbrella company).Hours: 37.5 hours a week. Monday-Friday. Key ResponsibilitiesSC Clearance (Mandatory)Work as part of an on-site Technical Support team.Follow a rotating shift pattern between 08:00 AM and 06:00 PM (7.5-hour working day).Provide deskside support in a Windows (Wintel) environment.Manage and maintain on-site IT stock and inventory.Build, configure, and repair laptops and desktop devices following training.Deliver break-fix support for HP laptops and desktop hardware.Troubleshoot and resolve incidents and service requests.Support Microsoft Windows 10/11 and Microsoft Office applications.Provide support for Skype and mobile technologies.Support Apple and Android devices.Build, configure, deploy, and troubleshoot desktop and laptop systems.Develop strong working relationships with colleagues, support teams, and business partners.Work independently with minimal supervision and use initiative ..... full job details .....