https://jobs.co.uk/job/technician-2-hays-specialist-recruitment-limited--d8defc7f-42f9-4c24-980b-40af63fb1bd0 RSS feed for Technician 2 at Hays Specialist Recruitment Limited. en-gb Sun, 30 Aug 2026 00:49:51 GMT https://jobs.co.uk/job/technician-2-hays-specialist-recruitment-limited--d8defc7f-42f9-4c24-980b-40af63fb1bd0 https://jobs.co.uk/job/technician-2-hays-specialist-recruitment-limited--d8defc7f-42f9-4c24-980b-40af63fb1bd0 Sat, 29 Aug 2026 11:53:02 GMT Location: Heanor | Salary: 10000-500000 Hourly | Type: Permanent | Join a leading independent technology and services provider as a 2nd Line Support - On-site.Job Overview: Role: Technician 2 (2nd Line Support-Onsite) Location: Heanor Contract: 07-Sep-2026 to 30-Aug-2027 Pay Rates: Umbrella Rate: £19.33/hour (via a Hays approved umbrella company). PAYE Basic Rate: £14.90/hour Hours: 37.5 hours a week. Monday - Friday. Time: 9:00 AM - 5:30 PM Key Responsibilities Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values. Perform a range of technical work activities either remotely or at the customer site to meet business and customer requirements, including device imaging, IMAC support. Knowledge of standard software: Windows Office, O365, Google Suite Manage incidents and request tickets via an assigned queue in the customer''s ITSM system (BMC Remedy) Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements. Document and reports on work completed to ensure compliance with Company and Customer Procedures. Escalate issues in line with company processes to ensure customer demands are met and evaluat... Permanent