https://jobs.co.uk/job/technician-2-ccfgp1jp-hays-talent-solutions--87783e2e-d2db-4cc1-9302-518fec4bedaa RSS feed for Technician 2- CCFGP1JP at Hays Talent Solutions. en-gb Tue, 13 Oct 2026 18:39:03 GMT https://jobs.co.uk/job/technician-2-ccfgp1jp-hays-talent-solutions--87783e2e-d2db-4cc1-9302-518fec4bedaa https://jobs.co.uk/job/technician-2-ccfgp1jp-hays-talent-solutions--87783e2e-d2db-4cc1-9302-518fec4bedaa Tue, 13 Oct 2026 11:51:57 GMT Location: Derby | Salary: 10000-500000 Annual | Type: Permanent | Join a leading technology company as Senior Customer Engineer - Level 2!Job Description:Job Title: Senior Customer Engineer - Level 2Location: Derby, DE24 8DZRate: PAYE - £14.90/hr (Basic) or UMB £19.33 per hour (Inside IR35)Start/End Date: 01/12/2026 to 03/05/2027Work Schedule: Mon-Fri 09:00-17:30Key ResponsibilitiesUndertake incident and request tasksPossess 2nd line responsibility for resolving incidents with SLAMaintain a ?2% incident per month targetBe responsible for the completion of assigned works within allocated timeframesUndertake Project Tasks, supporting both internal and external Project ManagersUndertake Non-Standard Requests tasks to agreed timescalesProactively communicate and coordinate with Level 3 teams to highlight major level issuesFind resolution of technical issues for laptop/desktop hardware, networks, printers, etc.Install andamp; configure software and hardwareSkills and experienceAn in-depth knowledge and good understanding of Microsoft Windows OS (Windows 10 andamp; Windows 11), including build, configuration and registry settings is required, along with a level of proficiency in Microsoft Office.Experience handling LTSC Channels and KIOSK is highly des... Permanent