Technical support Support Specialist

The Technical Support Specialist will assist in maintaining and resolving technical issues within the Engineering and Manufacturing department of a Automotive retail-focused organisation. This role is based in London and offers the opportunity to provide hands-on support and technical expertise to ensure seamless operations.Client DetailsThis retail organisation operates within the Engineering and Manufacturing sector, providing a structured and professional environment. As a small-sized company, they focus on delivering tailored solutions and exceptional service to their clients.DescriptionProvide technical support to internal teams, ensuring timely resolution of technical issues.Diagnose and troubleshoot hardware, software, and network-related problems.Assist in the setup, configuration, and maintenance of technical systems and equipment.Collaborate with the Engineering and Manufacturing department to implement technical solutions.Document technical processes, solutions, and issues for future reference.Ensure compliance with company standards and technical best practices.Maintain effective communication with stakeholders regarding technical updates and progress.Provide training and guidance to team members on technical tools and systems.ProfileA successful Technical Support Specialist should have:A background in technical support, IT, or a related field.Experience in diagnosing and resolving technical issues within a professional setting.Knowledge of hardware, software, ..... full job details .....