Technical Support Specialist

Technical Support Representative - Electrium Location: This is a hybrid role where you will be able to split your time between Hindley Green office. We''re looking for a Technical Support Representative to join our Electrical Products team.This is an exciting opportunity for someone who enjoys solving problems, supporting customers and developing their technical expertise within a collaborative and supportive environment. Working as part of a close-knit team, you''ll play an important role in helping customers identify the right solutions for their needs while delivering an excellent customer experience.As a key point of contact for customers, you''ll provide technical product support, respond to enquiries and prepare quotations across our product portfolio. You''ll work closely with colleagues across the business, gaining exposure to both the technical and commercial aspects of the customer journey while developing your knowledge of electrical products and applications.Whether you already have experience in technical support, customer service or internal sales, or you''re looking to move into a more customer-focused role from an electrical, manufacturing or engineering environment, we''ll provide the support and training needed to help you succeed.What You''ll Be Doing Providing technical support and guidance to customers across a range of electrical products and applications. Responding to customer enquiries via telephone, email and other communication channels. Preparing ..... full job details .....