Technical Support Specialist

Technical Support SpecialistLeeds £30,000 - £35,000 + Bonus Monday-FridayThe RoleKnow your way around access control systems, automation technology, CCTV, or technical installations?We''re looking for a technically minded problem-solver to join a growing business that supplies specialist access control, automation and security solutions across the UK.This is a great opportunity for someone who enjoys helping customers, diagnosing technical issues and becoming the go-to expert for a wide range of products. Whether you''re currently in technical support, installation, commissioning, field service or engineering, this role offers the chance to move into a stable, office-based position with genuine long-term career prospects.What You''ll Be DoingProviding technical support and troubleshooting advice to customersGuiding installers and engineers through product setup, configuration and fault findingDelivering expert pre-sales and post-sales technical supportBecoming a product specialist across automation, access control and security solutionsBuilding strong customer relationships through exceptional service and technical expertiseWhat We''re Looking ForExperience within access control, CCTV, automation, security systems or a related technical environmentStrong fault-finding and problem-solving skillsExcellent communication and customer service abilitiesA practical technical mindset and willingness to learnExperience in technical support, installation, commissioning or engineering ..... full job details .....