Technical Support Specialist - Automotive Engineering

Reports To: Technical Support ManagerBecome the Technical Expert Behind Terberg DTSLead Solutions. Support Engineers. Drive Excellence.Are you experienced with exceptional diagnostic skills and a passion for solving complex technical challenges?At Terberg DTS, we''re looking for a Technical Support Specialist to be the go-to expert for our service teams and customers. You''ll play a key role in supporting engineers across the business, delivering technical guidance, developing talent, and helping resolve the most challenging faults on industry-leading specialist vehicles and equipment.This is an opportunity to combine your technical expertise with mentoring, problem-solving, and customer support in a role where your knowledge truly makes an impact.What You''ll Be DoingProviding expert technical support and guidance to Mobile Service Engineers and service teams.Diagnosing and resolving complex mechanical, electrical, and electronic faults.Supporting engineers through fault-finding and escalation processes.Delivering technical training and coaching to develop engineering capability across the business.Assisting with customer technical queries and helping resolve escalated issues.Carrying out specialist engine, electrical, and diagnostic work when required.Using advanced diagnostic tools, technical manuals, and testing equipment to identify effective solutions.Supporting continuous improvement initiatives and cross-functional projects.Maintaining accurate technical records and ..... full job details .....