Technical Support Officer

Technical Support OfficerTemporary ContractJob DetailsClient: Plymouth City CouncilService Area: Bereavement Services / Operations and DevelopmentHours: 37 hours per weekStart Date: 06 July 2026Duration: 12 weeksWorking PatternMonday to FridayEither 8:00am to 4:00pm or 8:30am to 4:30pmLocationOrder location: Weston Mill Cemetery and Crematorium, Weston Mill, Plymouth, Devon, PL2 2EP.The comments state that the role will be based at The Park, Merafield Road, Plympton, Plymouth. Candidates should confirm they can travel to the required Plymouth site.PayPAYE Rate: £13.26 per hourJob OverviewPlymouth City Council is seeking a Technical Support Officer to provide customer-facing administrative and technical support within Bereavement Services.The role will involve handling customer enquiries, processing service requests, inputting and maintaining data, preparing letters and documents, processing payments, compiling basic financial information and supporting the wider service with administrative and operational tasks.This is a customer-facing support role requiring strong administration, Microsoft Office skills, attention to detail, confidentiality, numeracy, literacy and the ability to deal sensitively with members of the public in a bereavement services environment.Important - Please Read CarefullyThis role is within Bereavement Services, so candidates must be comfortable working in a sensitive and potentially emotional customer-facing environment.Candidates must have ..... full job details .....