https://jobs.co.uk/job/technical-support-officer-end-user-hardware-and-devices-avon-and-somerset-police--048b35c5-a545-4a2f-803d-c8b98fc08678 RSS feed for Technical Support Officer - End User Hardware and Devices at Avon and Somerset Police. en-gb Tue, 28 Jul 2026 16:35:05 GMT https://jobs.co.uk/job/technical-support-officer-end-user-hardware-and-devices-avon-and-somerset-police--048b35c5-a545-4a2f-803d-c8b98fc08678 https://jobs.co.uk/job/technical-support-officer-end-user-hardware-and-devices-avon-and-somerset-police--048b35c5-a545-4a2f-803d-c8b98fc08678 Tue, 28 Jul 2026 11:52:11 GMT Location: Portishead | Salary: 40383.00-40383.00 Annual | Type: Permanent | We have multiple opportunities to join our IT department as an End User Technical Support Engineer, where you ll play a key role in supporting and developing our laptops, desktops, mobile devices, video conferencing systems, and wider IT infrastructure across the organisation. This role will involve working within a specialised IT environment providing technical knowledge and dedicated services including: Fault diagnosis and resolution. Installation and configuration. Upgrades. Inputs to development of standards. Service monitoring, asset management, pro-active prevention and associated maintenance. Liaison with third-party suppliers. Responsibilities Manage the full lifecycle of end-user devices, including deployment, refresh, recovery and disposal. Maintain, enhance, and improve support services for end users. Collaborate with stakeholders to develop and maintain relationships. Support colleagues and junior members of staff in the workshop and onsite. Help create knowledge base articles, share information for use throughout the team and IT Directorate and provide procedural documentation and relevant reports. Works to and recommends on an agreed range of performanc... Permanent