Technical Support Officer

Technical Support Officer - Planning Policy & Placemaking

Location: Thrapston

Salary: -13.02

Contract Type: Temporary for 12 weeks

Hours: 37 hours

Are you detail-oriented, organised, and passionate about supporting planning and placemaking initiatives? Opus People Solutions on behalf of North Northamptonshire Council is looking for a Technical Support Officer to join our Planning Policy and Placemaking Service, providing essential technical and administrative support across a range of activities that help shape our communities.

Key Responsibilities

• Provide technical and administrative support to enhance service performance and customer satisfaction
• Manage shared email inboxes and respond to public enquiries professionally and promptly
• Maintain and collate data using mapping systems and databases
• Coordinate printing and distribution of public consultation materials
• Organise venues and logistics for meetings, events, and public exhibitions
• Conduct desk-based and on-site surveys to support planning policy
• Assist in preparing statutory monitoring reports under Section 35 of the Planning and Compulsory Purchase Act 2004
• Process and make recommendations for street naming and numbering in line with Council policy

About You

We''re looking for someone who is:

• Educated to GCSE level (Grade C / Level 4 or above) in Maths and English or equivalent
• Experienced in administrative processes and using Microsoft Office applications
• Able to understand planning documents, maps, and architectural drawings
• Skilled in prioritising workload and working independently
• A strong communicator with excellent customer service skills
• Willing and able to travel independently for site visits and events

Desirable Skills:

• Experience with GIS, planning systems (e.g., Idox, CDP Smart, Objective Keystone)
• Working knowledge of planning legislation and practice
• Ability to calculate areas, fees, and interpret plans

This is a fantastic opportunity to contribute to meaningful planning work that directly impacts local communities. You''ll be part of a collaborative team, working on diverse projects and gaining valuable experience in a dynamic public sector environment.

Apply today and help us shape the future of our places and spaces.