Technical Support Office

Technical Support OfficerLocation: - London Borough of Harrow (Hybrid, )Forward Drive, Harrow, Middlesex, HA3 8NTPay Rate: 27.70 (Umbrella)Contract Type: Temporary, ongoingRole OverviewThe London Borough of Harrow is seeking a reliable and proactive Technical Support Officer to provide high quality technical and administrative support across Highway, Drainage, and Land Charges functions. This role is ideal for someone who enjoys problem solving, working with mapping systems, and supporting a busy technical team.Key ResponsibilitiesTeam inbox management - Monitor shared email inboxes and allocate enquiries to the appropriate team members.Highway Search and Land Charges responses - Provide accurate information using mapping databases to confirm highway adoption status and Rights of Way; produce PDF map outputs.Traffic scheme information - Liaise with colleagues to gather details on proposed traffic schemes within search areas.Drainage asset enquiries - Generate PDF maps showing watercourses and highway drainage using GIS/map databases.Flood mapping support - Produce flood map extracts for internal and external enquiries.Record keeping - Log all enquiries and maintain accurate, up to date records.RequirementsUnderstanding of Highway and Drainage engineering functions and terminology.Proficiency with MS Windows and experience using mapping or GIS based databases functionsThe use of MS Windows and Mapping data basesIf you meet the qualifications and have the required experience, ..... full job details .....