Technical Support

Technical Suport needed for our Stoke on Trent based customer. 

As Technical Support you will be responsible for:

• Application for & maintenance of all product certifications such as WRAS, Watermark, NSF etc.
• Arrange and co-ordinate samples for external 3rd party testing & assist in keeping projects on track.
• Report results using standard technical procedures where necessary.
• Run the artwork change process.
• Support the Customer Service Team with Technical Advice and customer enquiries.
• Assist with routine & process/product development testing where necessary.

Experience we are looking for:

• Over 5 years experience in a technical role.
• Science based qualifications – preferably to HND or degree level
• Excellent computer proficiency (MS Office – Word, Excel and Outlook)
• Ability to work under pressure and meet deadlines.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.