Technical Support Manager

Job Title: OT Technical Support Manager Location: Perth, Scotland (1-2 days onsite per week) Contract Length: 6 months Start Date: October 2026 IR35: Inside Interview Process: 1 Stage, MS Teams (technical test required as part of process) Clearance Provided When Onboarding: SC We are supporting a major utilities client in hiring an OT Technical Support Manager to lead the operational support, maintenance and resilience of high-availability operational technology (OT) systems, with a focus on incident response, service delivery, patching and vulnerability remediation. This is a hands-on operational leadership role covering the day-to-day support and operational management of core OT platforms, including DMS, SCADA, data historians, telemetry and communications systems. The successful candidate will own incident management, fault diagnosis and recovery within a high-availability environment, lead OT patching and vulnerability remediation activity, and manage resourcing, capability and development across a technical team. This role suits an experienced OT/Utilities operations professional with strong incident management and team leadership skills, comfortable owning service delivery and stakeholder relationships within a regulated, critical national infrastructure setting. Key Responsibilities Lead the operational support and day-to-day management of OT platforms, including DMS, SCADA, data historians, telemetry and communications systems Own incident management, fault ..... full job details .....