Technical Support Lead

Technical Support LeadLocation: Windsor - 5 Days On-SiteSalary: 35-45k + BenefitsType: PermanentNo Sponsorship Available Role Overview:We are a fast-growing B2B lending business providing funding solutions to UK businesses. As the organisation scales, operational systems, service management, reporting, AI-enabled workflows and technology support are becoming increasingly important.This is an opportunity to become the operational owner of a core CRM and lending platform that supports sales, underwriting, operations, broker management and customer servicing.Working directly with the CTO, you will coordinate technology projects, manage application enhancements, oversee testing and releases, manage suppliers and support the rollout of next-generation AI applications.The CTO owns the technology vision, architecture, roadmap and AI transformation. You will own the successful operational delivery of the organisation''s business applications.The Ideal Candidate:We''re looking for an ambitious technology professional with approximately 2-4 years'' commercial experience who wants to develop a career in application management, technology delivery and business systems.You will have experience supporting, improving or delivering a business-critical CRM or operational platform.Relevant backgrounds could include:Application Support AnalystCRM Application AnalystBusiness Systems AnalystTechnology Operations AnalystTechnical Project CoordinatorTechnical Business AnalystJunior Product ..... full job details .....