Job Title: Technical Support EngineerLocation:Stretford, Manchester (Office/Site-Based with Flexibility to Work from Home)Salary: Up to 30,000 basic depending on experienceSchedule: Permanent, Full-Time (38 hours/week, Monday to Friday) About the ClientTXP is recruiting on behalf of our client, a growing technology-focused business providing telecom and IT services. This is a great opportunity to join a collaborative team supporting a wide range of technical systems and users. Perks and Benefits20 days holiday per year, plus bank holidaysFlexible working optionsOpportunities for training and developmentSupportive team environmentKey Duties Provide 1st and 2nd line technical support for telecom, hardware, software, and network issuesTroubleshoot and resolve issues with VoIP, mobile connectivity, and IT infrastructureMonitor and maintain systems, perform updates, and manage patchingSupport network hardware including routers, switches, firewalls, and VPNsInstall and configure desktops, laptops, phones, and peripheralsAssist with onboarding new clients and configuring telecom systemsMaintain accurate documentation and generate performance reportsCollaborate with internal teams and external vendorsEnsure compliance with security protocols and company policiesRequirementsExperience in IT support, ideally in telecoms or tech environmentsStrong knowledge of VoIP, mobile tech, and network infrastructureProficiency in Windows, macOS, Linux, and cloud-based systemsFamiliarity with ..... full job details .....