Technical Support Engineer

Think Specialist Recruitment are delighted to be working with a fantastic organisation who have an exciting opportunity to join their IT team. This opportunity would suit a candidate who has previous experience within a Technical Support role, someone who is passionate about IT and technology, as well as someone who has a flexible approach to work. This opportunity will predominantly be office based, there will be occasional travel to other sites. Salary - 35,000 - 40,000 plus great benefits Monday - Friday with some occasional out of hours which will be repaid with time off in lieu Hybrid working with 4 days in and 1 day from homeSome of the duties include:Providing hands-on and remote IT support across corporate and venue locationsTroubleshooting hardware, software, network and connectivity issuesSupporting Microsoft 365, Exchange, SharePoint, OneDrive and IntuneSupporting wired and wireless networks, servers and IT infrastructureWorking with POS, AV, VoIP, CCTV and specialist venue technologyManaging incidents through an IT ticketing system and prioritising business-critical issuesBuilding and configuring laptops, desktops and mobile devicesSupporting new-starter IT onboardingMaintaining IT documentation, asset inventories and venue technology standardsWorking with vendors and internal technology teams to resolve issues quicklyTravelling to venues as requiredThe suitable candidate:Strong Microsoft 365 administration experienceGood Windows and Apple/iOS knowledgeSolid ..... full job details .....