Technical Support Engineer

Sanderson are partnering, on an exclusive basis, with our client who are looking to recruit a Technical Support Engineer on a permanent basis. Based in Edinburgh you will have the flexibility to work on a hybrid basis.Reporting into and supporting the IT Manager you will be responsible for managing, owning and resolving their external service operations for their clients across their products and support systems.You will need to have a mix of the following skills and experience;Strong technical troubleshooting across cloud technologiesExperience in Azure and the Microsoft stack EntraApp InsightsThe ability to work with customers and internal teams, managing expectations.Be proactive in resolving technical issues, find out what works or doesn''t for future solutionsWorked in an ITIL environmentThis is an exciting opportunity to help mould and develop both the short and long term objectives of the support functionPlease get in touch for an initial and informal conversation to learn more. Reasonable Adjustments:Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients.If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we ..... full job details .....