Technical Support Engineer

Technical Support Engineer Our client is looking for a Technical Support Engineer to join their Technical and Quality team, providing expert technical guidance and support across a product portfolio. This role would suit someone with a strong technical understanding of LED lighting, luminaires and associated electrical systems, who enjoys solving technical problems and delivering excellent customer service. As a Technical Support Engineer, you will need to have/be: Demonstrate strong fault-finding, diagnostic and problem-solving skills. Communicate technical information clearly to both technical and non-technical audiences. Take a proactive, customer-focused and solution-oriented approach to technical support. Manage multiple priorities effectively while maintaining a high level of organisation and accuracy. Work confidently both independently and collaboratively as part of a team. Have a strong technical understanding of LED lighting products, luminaires, lighting controls and associated electrical systems. Have basic knowledge or experience within the lighting industry. Have previous experience in a Technical Support Engineer or similar technical support role, ideally within lighting, electrical, manufacturing or construction. Have electrical qualifications or practical electrical installation experience an have knowledge of lighting controls and emergency lighting systems (desirable). Details: Salary: Up to 33, 000 Working Hours: Full Time, Monday - Friday Location: ..... full job details .....