Technical Support Engineer, Medical Pathology Analysers

Technical Support Engineer, Medical Pathology Analysers Overall Earnings £43,500Basic Salary £37,500Bonus £6,000Excellent Benefits Package A hybrid working role with the option of two days a week from home and three in the office Hours are 37.5 per week, Monday Friday The Role Technical Support Engineer, Medical Pathology AnalysersThis market leader seeks to recruit a technically motivated and customer focused Technical Support Engineer, responsible for: Providing technical support and first line technical fixes via telephone and by using connectivity toolsSupporting customers with technical issues on a range of medical diagnostic analysersGuiding users through troubleshooting via phone and video callsEscalating unresolved technical issues to the Field Service Engineering team Your Background Technical Support Engineer, Medical Pathology AnalysersTo succeed in this exciting role, you must be able to demonstrate: A competent background in a service engineering capacity gained within any high value capital equipment environmentApplications are encouraged from engineers with a broad range of backgrounds, including laboratory device, medical device, pharmaceutical device, ex forces engineers (medical and dental, weapons systems, radar) and a wide range of other electronic or electro-mechanical from other sectorsA qualification in engineering, electronics or a science based subject to a minimum of ONC levelApplicants are welcome from field service engineers from a broad base ..... full job details .....