Technical Support Engineer

OverviewAre you an experienced Technical Support Engineer looking for an exciting opportunity in Cannock? Our client, a leading player in their industry, is seeking a dedicated professional to provide both technical and commercial support to internal and external customers. This role involves guiding product specifications, solving technical issues, and creating CAD drawings, all while ensuring high-quality standards and customer satisfaction.

Responsibilities

Prepare tool drawings using CAD software for CNC cutting and press knives

Interpret and create technical drawings with precision

Provide site support to contractors and customers as needed

Investigate and report customer complaints, agreeing on corrective actions

Assist the Technical Manager with daily operations and complex technical enquiries

Lead research and development projects, including testing and product trials

Support the Technical Department with various tasks, including customer communication and trade exhibitions

Benefits

Competitive Annual Salary.

Opportunity to work for a stable and growing business

Addition holiday, pension scheme, free car parking, 37 hour week (Monday - Friday).

The Candidate

Experience with AutoCAD and Solidworks

An Engineering Degree or equivalent

Strong IT skills, including Microsoft Office, AutoCAD, and Solidworks

Ability to read and produce technical drawings

Strong team ethic and motivation

Our client is a well-established company known for its commitment to quality and innovation. They focus on delivering exceptional products and services to their customers, ensuring that all operations align with high-quality standards. The company values efficiency, safety, and customer satisfaction, making it a great place for professionals to grow and thrive.

If you are interested in roles such as Technical Support Specialist, CAD Engineer, Product Development Engineer, Customer Support Engineer, or Engineering Support Specialist, this Technical Support Engineer position could be a great match for your skills and ..... full job details .....