https://jobs.co.uk/job/technical-support-engineer-focus-resourcing--10ec2d83-1f61-4101-971f-f527491341de RSS feed for Technical Support Engineer at Focus Resourcing. en-gb Tue, 28 Jul 2026 18:32:49 GMT https://jobs.co.uk/job/technical-support-engineer-focus-resourcing--10ec2d83-1f61-4101-971f-f527491341de https://jobs.co.uk/job/technical-support-engineer-focus-resourcing--10ec2d83-1f61-4101-971f-f527491341de Mon, 27 Jul 2026 23:00:00 GMT Location: South Woodham Ferrers | Salary: £35000 - £40000/annum | Type: Permanent | Technical Support Engineer required to join our established in what will be an office based role, with potential, very occasional on-site visits. Salary will be between -35,000 - -40,000 depending on experience. Duties: Troubleshoot end user technical product issues Supporting both business clients, electricians , installers as well as the general public Working with a ticketing system, handling both inbound and outbound support calls and emails Remote monitoring to try to find a solution over the telephone Diary management organising weekly site visits to customers homes, and commercial sites Route planning Remotely diagnose product issues Provide external and internal technical product training Assisting the Head of Technical with development, writing up and implementing of ISO procedures for the department Assisting with technical documentation - development, classification, vetting, version management, etc. Benefits: -35,000 - -40,000 20 days holiday plus bank holidays Pension Private healthcare Experience: Previous experience in a technical support role An electrical ... Permanent