https://jobs.co.uk/job/technical-support-engineer-first-recruitment-services--86b93143-aecf-4172-b7c3-0361b86c3884 RSS feed for Technical Support Engineer at First Recruitment Services. en-gb Wed, 10 Jun 2026 05:24:08 GMT https://jobs.co.uk/job/technical-support-engineer-first-recruitment-services--86b93143-aecf-4172-b7c3-0361b86c3884 https://jobs.co.uk/job/technical-support-engineer-first-recruitment-services--86b93143-aecf-4172-b7c3-0361b86c3884 Thu, 14 May 2026 23:00:00 GMT Location: Horsham | Salary: £35000 - £40000/annum | Type: Permanent | We are seeking a proactive and technically strong Technical Support Engineer to join a small, specialist team supporting global conferencing and communication solutions. This is a hands-on support role, focused on troubleshooting, testing, and configuration not field installation supporting customers and partners worldwide. Technical Support Engineer responsibilities: Manage the technical support helpdesk, handling phone and email queries from global customers Provide engineering-level technical support, going beyond basic call handling Diagnose and resolve issues across audio, video conferencing, and VoIP systems Carry out system testing, configuration, and fault finding Support live conferencing environments and real-time troubleshooting Work closely with internal engineers and management to resolve complex issues Deliver technical training to new suppliers and distribution partners Maintain accurate records of issues, resolutions, and configurations Skills & experience required: Experience in a technical support / service engineer role HNC / HND (or equivalent) in Engineering, IT, or Telecommunications (preferred) Strong troubleshooting abili... Permanent