Technical Support Engineer (CNC Programming)
Technical Support EngineerLocation: Luton Salary: 36,000 + Car and other excellent benefits Job Type: Full-Time PermanentAre you a technically minded engineer with excellent customer-facing skills? Do you enjoy demonstrating advanced manufacturing technology, delivering training, and helping customers get the very best from their equipment? If so, we have an exciting opportunity to join a market-leading engineering business.As a Technical Support Engineer, you will play a key role in supporting customers, sales teams, and internal stakeholders by delivering technical demonstrations, training, and ongoing product support. This is a varied position that combines hands-on engineering, CNC programming, customer interaction, and technical problem-solving.Key ResponsibilitiesDeliver professional machine and software demonstrations to prospective customers.Program and operate CNC machinery to produce customer-specific demonstrations and showcase equipment capabilities.Provide operator and programming training on a range of advanced manufacturing equipment.Prepare and maintain demonstration machinery and showroom facilities to a high standard.Deliver remote technical support, diagnosing and resolving customer operator and programming queries.Accurately document customer issues and technical support activities.Develop engaging demonstrations that highlight machine performance, productivity, and customer applications.Carry out time studies and provide productivity and process ..... full job details .....
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