Technical Support Engineer

Overview

Join a hands-on technical team supporting customers from concept to production as a Technical Support Engineer. This role blends CAD design, product development and customer support - ideal for someone who enjoys variety and problem solving.Our client is a well established manufacturer, providing quality products to their customers throughout the UK.Key Responsibilities

Create CAD drawings for CNC cutting and press knivesInterpret and produce technical drawingsProvide product guidance and solve technical issuesSupport contractors and customers on-site (ad hoc)Respond to technical enquiries and assist day-to-day operationsLead RandD projects including reverse engineering, testing and trialsAttend trade shows and meetings to offer technical inputInterpret UK/European standards and Building RegulationsCollaborate with procurement on material specsGenerate product guarantees and check drawingsSupport lab testing and packaging developmentOrganise drop testing and create technical documentationFor this Technical Support Engineer role, the successful candidate will have

Strong AutoCAD and Solidworks skills and technical drawing experienceEngineering degree or equivalentGood understanding of manufacturing processesAbility to communicate clearly with internal and external stakeholdersFlexible approach and willingness to get stuck in across departmentsWorking hours

Monday to Thursday 08:45-17:00Friday 08:30-16:30Benefits

25 days holiday + statutory holidaysAccess to a leading wellbeing platform with retail discountsProfit related bonusFree parkingInterviews for the Technical Support Engineer role are to be held as soon as possible so please apply ..... full job details .....