Technical Support

If you have-experience in Solar (needed), within a technical / operational customer service-capacity, then I can almost guarantee that this will interest you..

The company?

A-UK market leader in solar installations, are looking to bring another strong Technical Support Advisor onboard the team.-Established for over 20 years, and ranked as one of the UK''s fastest growing solar installers, they currently turnover -35+ million. The company were-acquired by a household name-(-1 billion turnover) just 2 years ago and the growth has rocketed further.

• Their panel systems are the highest quality Tesla, Fox and Eco-Flow

Your role?

This role will be fully office based and focused around supporting customers with-technical issues relating to their solar energy systems and their monitoring apps/software.

You will be helping customers (B2C) over the phone and email - diagnosing issues with their solar monitoring platform, reconnecting systems/apps, escalating technical faults with the manufacturer where required, and ensuring customers receive a high level of service throughout.

The right experience?

• Solar experience basic understanding of the software.
• Solid customer service experience inbound calls.

The package?

• -33,000 - -36,000 basic salary + company benefits

Sound of interest or just want to learn more? Simply click apply-and I''ll be in touch to tell you more about the role and firm.