https://jobs.co.uk/job/technical-support-coordinator-blue-moon-recruitment--e1642df3-d6be-4922-b1f6-75950c6e7b82 RSS feed for Technical Support Coordinator at Blue Moon Recruitment. en-gb Wed, 07 Oct 2026 04:15:30 GMT https://jobs.co.uk/job/technical-support-coordinator-blue-moon-recruitment--e1642df3-d6be-4922-b1f6-75950c6e7b82 https://jobs.co.uk/job/technical-support-coordinator-blue-moon-recruitment--e1642df3-d6be-4922-b1f6-75950c6e7b82 Tue, 06 Oct 2026 11:53:22 GMT Location: City | Salary: 10000-500000 Annual | Type: Permanent | THE COMPANY Sycamore Lighting is a leading manufacturer and supplier of cutting-edge LED lighting and control systems, specialising in the Kitchens, Bathroom and Bedroom lighting sectors. JOB PURPOSE To support our technical, customer service, quality and compliance activities. This role is ideal for someone with strong administrative and customer service skills who is keen to develop their technical knowledge. KEY RESPONSIBILITIES Customer and Technical Support Respond to customer technical enquiries via telephone and email. Manage the technical support inbox. Provide basic technical advice and product guidance. Maintain records of customer enquiries and resolutions. Quotations and Contract Support Prepare customer quotations accurately and promptly. Support project quotations and contract enquiries. Coordinate delivery requirements with the Operations team. Customer Service and Account Support Support key account customers with day-to-day enquiries. Monitor forecasts and delivery schedules. Review shortages, service issues and credit requests. Help maintain high levels of customer satisfaction. Quality and Compliance Support Maintain technical files, certificates and pr... Permanent