Technical Support and Service Manager

Job Title: Technical Support and Service Manager Location: Lewes, East Sussex Salary: £40 - £50k plus discretionary company performance bonus Working pattern: Full-time, office-based, five days per week; UK site visits and occasional international travel Our Client is a worldwide, leading manufacturer of passenger information systems for the public transport industry. All design and development, and the majority of production, is carried out at our head office in East Sussex. With a great friendly open environment in our Technical Support department and are looking for talented professionals to join us at an exciting time of growth and technological and organisational change. Brief Summary Our client have experienced significant growth over the past three years, increasing both the size of our customer base and the range and complexity of the products and services we support. As our hardware, software and connected systems continue to evolve, we are looking for a talented Technical Support and Service Manager to lead our UK Technical Support team during an exciting period of growth, technological change and continuous improvement. The successful candidate will lead a team of lead a team of Support Engineers supporting both hardware and software across our UK customer base, while also providing technical escalation support for international customers when required. We are looking for someone with strong technical aptitude and the motivation to develop an in-depth ..... full job details .....