Technical Support Advisor

W Talent are exclusively representing a growing specialist business who are looking to recruit a Technical Support Advisor to join their expanding Technical Support team.This is a field-based role covering Yorkshire and the North West, supporting food and beverage manufacturers across areas including York, Leeds, Manchester and surrounding areas.The role will involve customer site visits, hygiene troubleshooting, audits, training and project work, alongside office-based administration and customer support. The level of travel will vary depending on customer requirements and projects. Job Description The Technical Support Advisor will work closely with customers to provide practical technical and hygiene support, building strong relationships with Hygiene Managers and their teams.The role will involve a mixture of customer visits, project work and office-based support. Some weeks may involve one or two site visits, while other projects may require several days travelling between sites. Occasional overnight stays will also be required.When office-based, responsibilities will include audit reporting, planning customer visits, responding to technical queries and supporting ongoing projects. Key Responsibilities Visit customer sites across Yorkshire and the North WestBuild strong relationships with Hygiene Managers and site teamsSupport customers with hygiene and chemical-related troubleshootingCarry out customer audits and produce follow-up reportsIdentify potential issues and ..... full job details .....