https://jobs.co.uk/job/technical-support-advisor-jonathan-lee-recruitment-ltd--413dded7-421c-4687-95c2-773dbea7c943 RSS feed for Technical Support Advisor at Jonathan Lee Recruitment Ltd. en-gb Tue, 22 Sep 2026 02:48:07 GMT https://jobs.co.uk/job/technical-support-advisor-jonathan-lee-recruitment-ltd--413dded7-421c-4687-95c2-773dbea7c943 https://jobs.co.uk/job/technical-support-advisor-jonathan-lee-recruitment-ltd--413dded7-421c-4687-95c2-773dbea7c943 Sun, 20 Sep 2026 23:00:00 GMT Location: Shropshire | Salary: £30000 - £35000/annum | Type: Permanent | Are you someone who enjoys solving problems, talking to customers and getting to the bottom of technical queries? We are looking for a Technical Support Advisor to join a busy and growing team, providing technical advice and support to a wide range of customers and helping them find the right solution for their requirements. This is a varied role where no two enquiries are necessarily the same. You will be a key point of contact for customers who need technical guidance, whether that is a straightforward product query or something that requires a little more investigation. You will deal with customers by both telephone and email, understand what they are trying to achieve, work through their query and provide clear, practical advice. You will also support the sales team with technical questions and customer requirements when needed. What you will be doing • Answering technical queries from customers by telephone and email • Providing clear and helpful technical advice and guidance • Understanding customer requirements and identifying suitable solutions • Dealing with a wide range of customers, including trade customers, distributors, stockists, contractors, homeowners and... Permanent