Negotiable
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Technical Support Administrator
role at
QA Ltd .Location: London (1-2 days onsite).Overview
Provide administration and technical support to our internal and external customers attending virtual training via an online conferencing platform.Responsibilities
Administration of sessions – setup, modifying and cancellingHost and support sessionsOwnership of technical issues, escalating when requiredProvide reports and recordings to internal and external customersMonitor and resolve email inquiriesCommunicate with different teamsSession updatesUpskill trainers on virtual deliverySkills and experience
Customer services experience within an office environmentExperience using online conferencing platforms such as Cisco WebEx, Zoom, Microsoft TeamsExperience using IT packages such as MS Office, ExcelAble to work within a fast-paced environmentWhat We’ll Do For You
Down time: Taking time for ourselves is important, so we offer benefits to support health and wellbeing, including 27 days holiday per year, holiday buying scheme, Medicash plan, Gympass, Cycle to Work scheme, Employee Assistance Programme, and 2 days per year charity leave.How we’ll help with finance matters: Pension, group income protection and life assurance, annual pay review, access to employee discounts, season ticket loan, tech scheme and employee referral scheme.Personal growth: You can develop skills on QA authored courses (3 training days/year) and digital learning content from Circus Street and Cloud Academy; opportunities to enrol in degree or masters programs.Safeguarding
QA is committed to safeguarding and promoting the welfare of children, young people and adults with care and support needs. We comply with relevant legislation and best practices in safeguarding and safe recruitment.This post is exempt from the Rehabilitation of Offenders Act 1974 and a comprehensive screening process will be undertaken on successful applicants including: enhanced disclosure check, Child Barring list check, qualification checks, online checks, medical fitness, identity and right to work. All applicants will be required to provide two references covering the previous three years and a Criminal Declaration form must be completed and returned ahead of interview.If this is what you’re looking for, here are the next steps: Hit the apply button and register on our QA website to fill out our quick and easy application form – we’ll be in touch with the next steps if successful.#QA #theresnoplacelikeqa #hiringLocation information and deadlines listed are indicative and may ..... full job details .....
Negotiable