Technical Services Manager

Technical Services Manager - MSP, IT Services Provider Shape the Future of Technical Services at this organisation This organisation is more than just an IT provider. They''re a trusted technology partner helping organisations across the UK embrace modern workplace technologies, strengthen cyber security and transform the way they work. As their business continues to grow, they''re looking for an experienced Technical Services Manager to lead their technical teams, drive service excellence and play a key role in shaping the future of their service delivery. This is a genuine leadership role where you''ll influence how they operate, develop their engineers, improve customer experience, and work alongside senior leadership to support the continued growth of the business. If you''re already leading technical teams within an MSP and are looking for greater autonomy, influence and career progression, they''d love to hear from you. The Opportunity You''ll lead their Helpdesk, Field Engineers, Projects and Technical Specialists, ensuring customers receive an outstanding service while helping our engineers reach their full potential. You''ll balance operational leadership with technical oversight, working closely with customers, suppliers and our commercial teams to deliver high-quality solutions across Microsoft 365, Azure, Cyber Security, Cloud and Connectivity. You''ll also play an important role in supporting business growth through technical pre-sales, solution design and ..... full job details .....