Technical Service Operations Manager Equipment - Hospitality

Overview

Are you a hands-on service leader with a knack for problem-solving and a passion for customer satisfaction? Whether you come from field engineering, facilities management, or technical customer service, this is a brilliant opportunity to step into a role with real impact and autonomy. Join a respected company in the hospitality and catering sector, where you’ll oversee service operations, lead maintenance coordination, and ensure high standards across the UK. You’ll be the go-to person for technical support, customer queries, and service delivery — with the freedom to shape systems and drive improvements.What You’ll Be Doing

Allocating work, managing schedules, and ensuring timely, high-quality serviceCoordinating parts supply and usage, improving systems and efficiencyHandling customer queries and resolving technical issuesConducting site visits and supporting clients directlyMonitoring service performance and identifying trends for improvementWhat You’ll Bring

Background in field service, technical support, or facilities managementStrong technical knowledge — ideally in catering, refrigeration, or similar equipmentExcellent communication and customer service skillsOrganised, self-motivated, and able to work independentlyWillingness to travel across the UK, with occasional overnight staysA flexible, solutions-focused mindsetWhy Join?

Be part of a collaborative, supportive teamMake a difference in sustainability and equipment lifecycle managementEnjoy a varied role with autonomy and responsibilityCompetitive salary and benefits packageReady to lead service operations with confidence and care? Apply now or contact Ashley at Summit Recruiters for more ..... full job details .....