https://jobs.co.uk/job/technical-service-desk-manager-veritas-workspace-solutions--e95722b6-e6b6-4bfe-a6f1-ca7ea8de0217 RSS feed for Technical Service Desk Manager at Veritas Workspace Solutions. en-gb Tue, 21 Jul 2026 12:48:27 GMT https://jobs.co.uk/job/technical-service-desk-manager-veritas-workspace-solutions--e95722b6-e6b6-4bfe-a6f1-ca7ea8de0217 https://jobs.co.uk/job/technical-service-desk-manager-veritas-workspace-solutions--e95722b6-e6b6-4bfe-a6f1-ca7ea8de0217 Sun, 19 Jul 2026 23:00:00 GMT Location: London | Salary: £38000/annum | Type: Permanent | Technical Service Desk Controller Location: -London (Hybrid) Salary: 38,000 Reports to: -Head of Services Join Veritas Veritas is a fast-growing technology partner delivering Managed IT Services, Print & Document Solutions, Communications & Connectivity, Cyber Security and Business Automation to organisations across the UK. We''re looking for an experienced- Technical Service Desk Controller -to become the operational hub of our Service Department. This role is ideal for someone with a strong technical background (ideally Second Line IT Support) who enjoys problem-solving, coordinating technical teams and delivering exceptional customer service. Working alongside the Head of Services, you''ll triage customer issues, resolve incidents where possible and ensure work is efficiently allocated across our IT, Print, Communications and Automation teams while helping drive operational excellence. The Role You''ll oversee the day-to-day operation of Veritas'' Unified Service Desk, ensuring requests are prioritised, technically assessed and assigned to the appropriate engineers. You''ll also carry out first and second-line troubleshooting where appropriate, monitor service performa... Permanent