https://jobs.co.uk/job/technical-service-delivery-manager-technical-account-manager-randstad-technologies-recruitment--f38f4a9e-b246-4874-8cb8-4c2f44fc01cc RSS feed for Technical Service Delivery Manager (Technical Account Manager) at Randstad Technologies Recruitment. en-gb Tue, 15 Sep 2026 22:39:39 GMT https://jobs.co.uk/job/technical-service-delivery-manager-technical-account-manager-randstad-technologies-recruitment--f38f4a9e-b246-4874-8cb8-4c2f44fc01cc https://jobs.co.uk/job/technical-service-delivery-manager-technical-account-manager-randstad-technologies-recruitment--f38f4a9e-b246-4874-8cb8-4c2f44fc01cc Mon, 14 Sep 2026 23:00:00 GMT Location: London | Salary: £28 - £32/day | Type: Contract | Role: Technical Service Delivery Manager (Technical Account Manager) Location: London, UK - With Occasional onsite presence) Type of role: 6 Month Contract with Potential extension Payrate : -28 Per Hour - -32 Per Hour Inside IR35 Target Industry: Service Providers / Networking Telecoms Are you an operational leader with a solid foundation in network infrastructure and crisis management? We are looking for a Technical Account Manager to act as the primary operational liaison for key Service Provider clients across Northern Europe and the UK. What You''ll Do Drive Incident Escalations: Act as the critical point of escalation during high-priority network outages (Sev-1/Sev-2), coordinating cross-functional engineering teams to ensure rapid resolution. Client Relationship Management: Build trust with client operations teams, keeping stakeholders informed and delivering post-incident Root Cause Analyses (RCA). Maximize Availability: Partner with specialized technical teams and lead operational Quarterly Business Reviews (QBRs) to drive continuous service improvements. What We''re Looking For 3+ years of experience in Technical Account Management, In... Contract