Technical Service Advisor

OverviewAre you looking for a dynamic role? Are you able to work well under pressure, with a keen eye for detail?

We are looking for a Technical Service Advisor to join our busy Manchester branch on a full time, permanent basis.

Responsibilities

The team supports the busy workshop with managing, booking and maintaining job cards and ensuring they’re all accurately and efficiently processed within a timely manner.

Engaging and communicating with customers, colleagues and key stakeholders at all levels.

Support the parts department with ordering parts and sub-contact work when required.

Costing the work and raising invoices from job cards/repair orders.

Responsible for cash and cheques for any work completed and parts used that will need to be charged back to appropriate accounts.

Reporting time, hours sold, statistics and budgetary information as and when required.

Qualifications/ExperienceWe are looking for someone who is flexible, proactive and likes working in a faced past environment. You’ll work in a fairly small team who are passionate about their role and colleagues. Ideally you will have some technical knowledge or administrative experience in a customer service environment.

BenefitsIt is important to us to make sure we look after our employees and therefore we offer a competitive salary plus bonus scheme. You will have access to an excellent pension scheme, fantastic company car scheme with a new VW group car every six months, as well as 25 days holidays plus bank holidays.

Diversity and InclusionAt MAN, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone is valued and empowered to thrive. We believe that diversity enhances our organisation, and we welcome applications from individuals of all backgrounds, regardless of age, disability, gender identity, marital status, pregnancy or maternity status, race, religion or belief, sex, or sexual orientation.

We actively promote equal opportunities in our recruitment processes and workplace policies. If you require any reasonable adjustments during the application process or at any stage of employment, please let us know, and we will do our best to accommodate your needs.We strive to create an environment where all employees feel respected, supported, and able to achieve their full potential.

MAN is proud to be an equal opportunity ..... full job details .....