Technical Sales Support

WF Postcode Area Full-Time, Permanent 28k-30k + Bonus Scheme Monday - Friday, 8:00am - 5:00pm Our client, a leading supplier of equipment and solutions to the construction, plant hire, landscaping and groundcare sectors, is looking to recruit a Technical Support Advisor to join their busy and growing team within the WF postcode area. This opportunity would suit someone with hands-on knowledge of small plant machinery, construction equipment, landscaping machinery or groundcare products who enjoys helping customers and providing technical advice. Previous sales experience is not essential; what is most important is your technical understanding, willingness to learn and ability to build rapport with customers. The Role As a Technical Support Advisor, you''ll be the first point of contact for customers, supporting them with product enquiries, technical advice, parts identification and order processing. Key Responsibilities • Responding to customer enquiries in person, over the phone and via email • Providing technical advice on small plant machinery, landscaping equipment and associated products • Assisting customers with identifying and sourcing parts and components • Preparing customer quotations and processing orders • Supporting customers visiting the showroom and trade counter • Following up customer enquiries and quotations • Building strong relationships with both business and consumer customers • Liaising with suppliers and internal departments to ensure customer ..... full job details .....