Technical Sales Engineer Support Associate

Technical Sales Engineer Support Associate - £26,000

Location:
Primarily based in the Tunbridge Wells area with periodic travel to client locations as required.

Team:
Commercial Sales Operations

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Role Overview:

We’re seeking an enthusiastic and detail-oriented individual to join a high-performing sales support team in a hands-on, hybrid technical-commercial role. This position is ideal for someone early in their career looking to develop expertise in both client engagement and technical sales processes. You’ll be a key contributor in enabling the sales team to deliver tailored solutions, build strong client rapport, and pursue growth opportunities within various projects.

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Key Responsibilities:

Client Engagement and Relationship Building

- Serve as a trusted point of contact for both prospective and current clients, helping to foster long-term partnerships.
- Maintain a proactive communication style that encourages confidence and strengthens business connections.
- Support the wider team in promoting technical products and services during project planning or early-stage specification phases.

Proposal and Tender Assistance

- Work closely with the sales team to produce competitive, well-researched quotations based on client requirements and market dynamics.
- Collaborate on bid submissions to ensure all deadlines and criteria are met.
- Track submitted proposals and actively follow up to increase conversion rates.

Sales Development and Opportunity Tracking

- Help generate new leads by re-engaging existing clients and uncovering new project potential.
- Participate in occasional site visits to better understand customer needs and project environments.
- Log and prioritise opportunities based on expected impact and alignment with strategic goals.

Commercial and Product Understanding

- Align proposals with the client’s key motivations and project drivers.
- Develop working knowledge of pricing strategies and margin considerations.
- Liaise with internal delivery teams to ensure a smooth handover for confirmed projects.

Administrative and Internal Coordination

- Keep sales records, CRM entries, and customer information accurate and up to date.
- Support internal workflows by following documented procedures and approval chains.
- Manage time effectively to support a dynamic and sometimes fast-paced sales environment.

Requirements:
Electrical, Mechanical, HVAC OR BMS Knowledge