Technical Repair Coordinator (Trainee)

Are you looking to kick-start your career within an office environment? A fantastic opportunity has arisen for a confident and detail-oriented individual to join a hard-working team as a Trainee Technical Repair Coordinator. This full-time position offers comprehensive training and support for professional development.The Role:As a Technical Repair Coordinator, you will be responsible for a variety of tasks crucial to the repair process of claims. Your main duties will include:Instructing repairers on new and existing claims.Allocating vehicles to appropriate repairers or finding alternatives if needed.Authorising estimates within set limits and escalating those exceeding limits to Engineers.Processing estimates, supplementary estimates, and invoices.Liaising with Engineers, Repairers, and Insurers for updates.Providing updates to Trusts, Scheme members, and Drivers on repair progress.Reviewing end-of-lease charges.Supporting assigned handlers with repair actions.Updating claim status and records.Undertaking diary chasing.Handling incoming calls to the department.About You:The ideal candidate will be eager to learn and possess the following:Experience:Previous office skills are an advantage although candidates with a good education and customer service experience will be considered.Qualifications:GCSE (or equivalent) in English and Maths is essential.Skills:Great customer service skillsA confident telephone manner.High-level interpersonal skills.Excellent attention to detail. ..... full job details .....