Technical Programme Manager

Interim Technical Programme Manager required to oversee the smooth delivery of complex technology projects within the Technology and Telecoms sector. Your role will focus on coordinating systems and streamlining complex work streams across operations . Client DetailsA company operating within the Technology and Telecoms industry are looking for a technical programme manager to join their senior team. Description Process Mapping and Current-State AssessmentCost-to-Serve and Performance AnalysisCustomer Experience and Outcome ImprovementOpportunity Identification and Solution DeliveryManage and track project progress across multiple work streams to ensure timely delivery.Coordinate with cross-functional teams to align on project goals and requirements.Identify potential risks and implement mitigation strategies to keep projects on track.Communicate project updates to stakeholders and ensure transparency.Ensure proper allocation of resources to achieve project objectives efficiently.Facilitate meetings and workshops to drive collaboration and problem-solving.Monitor project budgets and ensure spending aligns with financial plans.Maintain detailed project documentation and reporting for future reference.ProfileA successful Technical Programme Manager should have: Hands on experience in technical programme delivery Strong expertise in process mapping and customer journey mappingExperience in reducing cost to serve, contact volumes/ failure demandStrong analytical ..... full job details .....