https://jobs.co.uk/job/technical-product-owner-aichatbot-srg--7c6f0e73-f131-4cd4-9f92-54a4b21b0802 RSS feed for Technical Product Owner (AI/Chatbot) at SRG. en-gb Sat, 23 May 2026 19:43:57 GMT https://jobs.co.uk/job/technical-product-owner-aichatbot-srg--7c6f0e73-f131-4cd4-9f92-54a4b21b0802 https://jobs.co.uk/job/technical-product-owner-aichatbot-srg--7c6f0e73-f131-4cd4-9f92-54a4b21b0802 Wed, 20 May 2026 11:53:13 GMT Location: Manchester | Salary: 60000.00-60000.00 Annual | Type: Permanent | Technical Product Owner (AI/Chatbot)£60,000 - £65,000 + BonusHybrid - Manchester x2 days a weekOur client is a well-established gambling and gaming business with a strong digital presence and a growing focus on AI-driven customer experiences. They operate a live, customer-facing AI chatbot that plays a key role in customer support. Due to growth and increasing demand on the chatbot, they are now hiring a Technical Product Manager to take ownership of chatbot content and significantly improve the quality of AI conversations.What You''ll DoOwn and maintain the chatbot knowledge base end to endGather content from customer service, operational and commercial teamsRewrite and structure content specifically for AI understanding and intent handlingAnalyse real chatbot conversations to identify gaps, errors and edge casesPrioritise and deliver content improvements that enhance customer experienceWhat We''re Looking ForHands-on experience working with chatbots, conversational AI or NLP systemsStrong understanding of structured content, knowledge bases and information architectureComfortable breaking down complex, human-written content into machine-readable formatsA delivery-focused product ... Permanent