Technical Pre-Sales Executive - Managed Security Services

Overview

Technical Pre-Sales Executive - Managed Security Services

at

Phoenix Software .Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools.As we continue to grow our portfolio, we’re looking for a

Pre-Sales Technical Executive

to drive client engagement, support the sales cycle, and articulate the value of our cybersecurity offerings. This role combines

technical understanding of security services

with the ability to

communicate solutions to clients , helping them make informed decisions while strengthening Phoenix’s commercial and reputational position in the market.What you’ll be doing and the impact you’ll have is described in the sections below.

What You’ll Be Doing

Supporting the full

pre-sales cycle

for Managed Security Services, working closely with account managers and business development teams.Acting as the technical point of contact in customer conversations, explaining our

security services, tools, and solutions

in a clear and compelling way.Preparing and delivering

technical demos, presentations , and proposal documents that align with client needs.Working with the

service delivery team

to understand operational processes and reflect these accurately in client engagements.Collaborating across departments to keep our

CRM and sales pipeline updated

with technical insights and opportunity status.Staying up to date with the latest trends in

cybersecurity, managed services, and the threat landscape , focusing on their impact on client sectors.Contributing to the development of

service documentation , technical content, and enablement materials for internal and external use.Supporting

internal sales enablement sessions , helping colleagues understand and position technical offerings effectively.

Why you should apply

At Phoenix, our philosophy is simple – we aim to be the UK’s leading IT solution and managed service provider. Our people are the heart of what we do, and we support skill development to help you be the best you can be at work. We are proud of our culture and have a Culture Blueprint you can read.

What We’re Looking For

We’re seeking someone who thrives in the space between

technical delivery and sales , is passionate about cybersecurity, and can

bridge the gap between complex services and customer understanding . We welcome applicants with the relevant soft skills and interest in this space.Experience in a

B2B IT solutions or technical pre-sales role

(not essential).Some knowledge or natural interest in

managed security services

is advantageous.Comfortable engaging with both

technical and non-technical stakeholders .Strong presentation and communication skills – confident in leading client-facing discussions and demos (virtual and in-person).Able to build trust quickly and articulate the value of services clearly and concisely.Highly organized, commercially aware, and able to work autonomously.Strong written communication skills – able to write clear, structured proposals and service descriptions.

Practical stuff

Where is the role based?Primary location is our HQ in Pocklington (YO42) on a hybrid basis.How many interviews?Two-stage interview process: one online and one in-person, following a screen with the Recruitment Team.

Benefits

You can read about the benefits on offer.

BPSS Check

As part of our recruitment process due to the nature of the work, all employees are required to undertake a BPSS check. Some roles may require additional security clearance; offers are conditional on passing this check.

Have you made it this far?If you’re still reading, we think there’s a strong chance you might be our kind of person.We encourage you to introduce yourself even if you don’t check every box.We believe a diversity of perspectives and experiences makes a team stronger, and the stronger our team, the more successful we will ..... full job details .....