https://jobs.co.uk/job/technical-operations-manager-spfyjp00003462-randstad-technologies-recruitment--1e6fa3f1-f6d6-4746-8db9-3aebd4326beb RSS feed for Technical Operations Manager - SPFYJP00003462 at Randstad Technologies Recruitment. en-gb Sun, 26 Apr 2026 04:36:01 GMT https://jobs.co.uk/job/technical-operations-manager-spfyjp00003462-randstad-technologies-recruitment--1e6fa3f1-f6d6-4746-8db9-3aebd4326beb https://jobs.co.uk/job/technical-operations-manager-spfyjp00003462-randstad-technologies-recruitment--1e6fa3f1-f6d6-4746-8db9-3aebd4326beb Mon, 20 Apr 2026 23:00:00 GMT Location: London | Salary: £450 - £480/day | Type: Contract | Job Title: Technical Operations Manager Location: EMEA (Stockholm / London preferred) | Flexible / Remote The Role We are looking for a highly motivated Technical Operations Manager to be the linchpin of our creator payment systems. What You''ll Do Serve as the central point of contact for complex creator payment, tax, and onboarding escalations. Manage and prioritize technical support queues (e.g., Jira), diagnosing "unpayable" statuses and system errors. Utilize SQL and internal financial tooling to investigate data issues, clean up legacy creator profiles, and ensure compliance. Partner cross-functionally with Engineering, Finance, and Product to resolve major payout incidents and build a roadmap for better automation. Develop playbooks, FAQs, and standard operating procedures (SOPs) to minimize escalations and empower L1/L2 support teams. What You Bring A strong background in Technical Support, Product Operations, or FinOps-preferably within a fast-paced tech, creator economy, or fintech environment. High proficiency in ticketing systems and managing technical escalations. Foundational SQL skills; you are comfortable querying databases t... Contract